These policies explain returns, cancellations, artwork approvals, customer-supplied items, AI Design Lab use, intellectual-property responsibilities, turnaround estimates, pickup, shipping, and third-party branded products customized by Stinky Peanut.
Effective August 14, 2026
A catalog order is placed when payment is completed. A custom request is only a request for review—it does not require Stinky Peanut to accept the project and does not require the customer to purchase anything.
A custom order begins only after Stinky Peanut provides the project details and price, the customer accepts them, and any required payment or deposit is received.
Turnaround estimates begin after payment, complete project information, required customer-supplied items, and any required proof approval have been received. Changes, delayed replies, unavailable materials, or a revised proof may move the estimate.
Production and delivery dates are estimates unless Stinky Peanut expressly guarantees a date in writing. If an order cannot ship within the promised timeframe, Stinky Peanut will provide an update and, when required, give the customer the choice to accept the delay or cancel the affected unshipped portion for a refund.
When a proof is provided, the customer is responsible for checking spelling, dates, names, dimensions, placement, orientation, and other visible details. Production may begin after approval.
Changes requested after approval may add cost and production time. Normal differences in grain, color, texture, casting, print layers, or engraving response are part of working with real materials and are not defects when the finished item reasonably matches the approved design.
Stinky Peanut may inspect, test, accept, or decline a customer-supplied item before work begins. The customer should disclose the item’s material, coating, condition, and documented current replacement value. Sentimental, rare, irreplaceable, or unusually valuable items may be declined.
The customer accepts risks caused by hidden flaws, unknown coatings, material inconsistency, prior damage, or an item’s inherent reaction to heat, engraving, casting, cleaning, fixturing, or other agreed work. If Stinky Peanut directly damages an accepted item through its own error, responsibility is limited to repair or the item’s documented current replacement value. Sentimental value, lost profit, and other indirect losses are not included.
This does not limit remedies for a damaged, defective, or materially incorrect finished item.
Unused, non-personalized catalog products may be returned within 14 calendar days after delivery. Contact Stinky Peanut before sending anything back. The product must be in its original condition, and the customer pays return shipping unless the return is caused by damage, a defect, or a Stinky Peanut order error. Original shipping charges are not refundable unless required by law or the order error was ours.
Custom, personalized, made-to-order, and customer-approved products are final sale unless they arrive damaged, are defective, or are materially different from the approved proof or order details.
For shipping damage, contact Stinky Peanut within 7 days when reasonably possible and keep the item and packaging. For a defect or incorrect item, contact us within 14 days with the order information and clear photos. Depending on the problem, Stinky Peanut may repair, remake, replace, or refund the affected item.
Customers are responsible for providing a complete and accurate delivery address. Address changes are not guaranteed after an order enters shipping. Carrier delivery dates are estimates and may be affected by weather, service interruptions, holidays, or other conditions outside Stinky Peanut’s control.
If tracking shows a package as lost, stalled, or damaged, contact Stinky Peanut so the shipment can be investigated and an appropriate replacement or refund can be arranged. Local-pickup customers should wait for a ready notice before arriving and inspect the order at pickup when practical.
When a customer uploads, supplies, or requests artwork, photographs, text, logos, graphics, or other material, the customer represents and warrants that they own the material, have permission to use it, or otherwise have the legal right to authorize Stinky Peanut to reproduce, modify, and use it to complete the requested custom work.
Stinky Peanut does not automatically reject fan-inspired concepts, references to movies, books, games, music, sports, fictional worlds or characters, titles, names, short phrases, or customer-created fan art solely because they reference third-party media. However, copyright, trademark, publicity, licensing, and other rights can still apply depending on the particular material and how it is used.
Requests may be sent for manual review when they appear to involve an exact or near-exact reproduction of third-party commercial artwork, official posters or covers, watermarked artwork, official logos, substantial passages or lyrics, distinctive maps, scripts, emblems, character designs, or other strongly licensed assets. Stinky Peanut may ask for proof of permission, offer to create a materially original reinterpretation, decline the request, or cancel and refund any unperformed portion of the work.
Automated protected-material checks are risk-screening tools, not legal determinations. Passing an automated check does not establish that material is non-infringing, and a flag does not establish that infringement exists. Customers remain responsible for the material they submit and, to the extent permitted by law, for claims arising from a breach of their rights representation.
Design Lab uploads and directions may be screened by automated safety and protected-material systems before generation. Images and prompts may be transmitted to third-party AI service providers for moderation and image generation as needed to provide the feature.
Adult-content line: Stinky Peanut does not accept pornography, depicted sexual acts, visible human genitalia or anus, fully exposed female breasts with visible nipple or areola, or sexualized/nude content involving anyone under 18. Ordinary cleavage, swimwear, lingerie, shirtless adult male chests, non-explicit pin-up styling, and non-explicit stylized or anime clothing are not automatically prohibited merely for being suggestive.
Protected-material choices: If the Design Lab detects a close-copy risk, the customer may be offered Make an Original Version. That option intentionally uses the reference more loosely and rebuilds the composition, costume, layout, logos, symbols, text, and other distinctive elements into new engraving-oriented artwork. The customer may instead request a manual shop review.
An AI-generated “original version” is a risk-reduction and creative tool, not a guarantee of legal clearance, non-infringement, or licensing. Stinky Peanut may still decline or revise a generated design during normal shop review.
Design Lab output is starting artwork. Material choice, engraving size, production method, final contrast, proof approval, and human review still control what is actually produced.
Stinky Peanut independently customizes genuine third-party products purchased through authorized or legitimate retail channels. Unless expressly stated otherwise, Stinky Peanut is not affiliated with, sponsored by, endorsed by, or an authorized representative of any product manufacturer or brand shown on this website.
All trademarks, brand names, logos, and product names remain the property of their respective owners. Any engraving, personalization, or modification is performed by Stinky Peanut and is not performed, approved, or warranted by the original manufacturer. Manufacturer warranties may be affected by customization or modification.
Include your order or custom-request number and a short explanation of what you need.
Nothing in these policies limits a right or remedy that cannot legally be waived. Stinky Peanut may update these policies for future orders; the version presented when an order is placed applies to that order. These shop policies are operational terms, not a substitute for legal advice regarding a particular intellectual-property dispute.
